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RETURNS & REFUNDS

FOR ALL PRODUCTS

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We understand that sometimes an item might not be the right fit. If you're not satisfied with your order, you may initiate a return within 7 days of receiving your item. Please note the following conditions:

  • Return Shipping: The cost of return shipping is the responsibility of the customer.

  • Condition of Returned Items: Items must be unused, unwashed, and free from any odor or damage. Returns that do not meet these conditions will not be accepted.

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Upon receiving your return, our team will conduct a quality inspection. If the item fails this check, we will not be able to process a return or exchange—no exceptions.

Please note that we do not offer cash refunds. All approved returns will be issued as store credit. Returns, exchanges, or store credit cannot be provided for items returned after 7 days from the date of delivery.

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FAULTY ITEMS:
If you receive a defective or damaged product, please contact us via WhatsApp at +91 8087790551. within 24 hours of delivery. Claims made after this period will not be accepted.

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If your item is damaged following a standard wash (and all care instructions as outlined on our website were followed), please reach out to us within 15 days

of delivery via WhatsApp.

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ORDER CANCELLATIONS:
Orders can only be canceled before they are shipped. If your order qualifies for cancellation, you may opt for store credit or exchange the item for another product.

 

Cancellations are not possible once the order has been shipped.

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FOR MADE-TO-MEASURE ORDERS

Made-to-measure pieces are custom-made specifically for you. As such, these orders are not eligible for returns or exchanges.

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If your custom item requires an alteration, we’re happy to assist. Please ship the item back to us within 7 days of receipt (shipping to be covered by the customer), and we will assess the feasibility of the requested adjustment.

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ON-SALE PURCHASES

All sale items are final sale and are not eligible for cancellation, return, or exchange. Once your order is placed, it is considered final.

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SUPPORT

For any questions, concerns, or to initiate a return, please contact us via WhatsApp at +91 8087790551. We’re happy to assist you within the guidelines

of our policy.

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